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Walk-in clients are welcome, but pre-made appointments are preferred. We cannot guarantee availability for walk-in appointments.

When checking in as a new client you must fill out and sign the paperwork. This paperwork ensures you get the exact service you require, and that we are aware of any conditions that may affect your service.

If you need to cancel an appointment, you must do so at least 24 hours before your appointment, with a 50% cancellation fee. If you do not come to your appointment without cancelling beforehand, you will be charged 100% for the service.

When you enter our spa, please make sure to silence your devices to not disturb any of the other guests. If you believe you may be sick, please call ahead to reschedule your appointment. Massages (which circulate blood flow) are not recommended during the early stages of infection, and having a massage after the peak of the infection may cause a relapse of symptoms.

Guests with high blood pressure, heart conditions, or any other medical conditions are required to inform our staff. Such ailments may require special consideration in your services.

While gratuities are not required, they are greatly appreciated by our staff. Gratuity rates are typically 15%-25% of the price of service. You can purchase these on the "Shop" page of our website.